Frequently Asked Questions
Everything you need to know about your next favorite piece.
What materials are used in your jewelry?
We use high-quality, hypoallergenic materials including 14k and 18k gold plating over sterling silver or stainless steel, ensuring durability and a luxury finish for sensitive skin.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 5-7 business days, while express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale unless defective.
How should I care for my boutique pieces?
To maintain the luster of your jewelry, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place and clean them gently with a soft microfiber cloth.
Do you ship internationally?
Yes, Beautiful Earth Boutique ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at the final stage of checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.